Privacy Policy

1. Who We Are and How to Contact Us

This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Controller:
PrimeMesse & Eventlogistik GmbH
Königstr. 27, 70173 Stuttgart, Germany
Phone: +49 711 561951-00
Email: info@PrimeMesse.com

The “controller” is the company responsible for processing your personal data under the EU General Data Protection Regulation (GDPR).

2. Data Security

To keep your information safe, this website uses SSL or TLS encryption.
You can recognize a secure connection by the “https://” prefix in your browser’s address bar and the lock symbol.

3. What Data We Collect When You Visit Our Website

When you use our website for information purposes only (without registering or sending us information), we automatically collect the following data through our server log files:

• The pages you visit on our website

• Date and time of access

• Amount of data transmitted

• The referrer (website or link you used to access us)

• Browser and operating system used

• IP address (in anonymized form, if possible)

This data is needed to display our website correctly and to ensure its security and stability (Art. 6(1)(f) GDPR). This data is not shared or used for other purposes, except if illegal activity is suspected.

4. Cookies

We use cookies to make our website more user-friendly and to enable certain features.
Cookies are small text files stored on your device. Some cookies (session cookies) are deleted when you close your browser; others (persistent cookies) stay on your device and allow us or our partners to recognize your browser next time you visit.

Cookies may collect information such as your browser, location data, and IP address.

You can control or disable cookies in your browser settings. Please note that blocking cookies may reduce the functionality of our website.

Learn more about managing cookies:

• Chrome

• Firefox

• Safari

• Edge/Internet Explorer

• Opera

5. Contacting Us

If you contact us (for example, via contact form or email), we collect and process the data you provide in order to respond to your inquiry.

We will only use your data for this purpose and will not share it with third parties unless required by law.

If your inquiry relates to a contract or potential contract, the legal basis is Art. 6(1)(b) GDPR. Your data will be deleted once your inquiry is fully resolved and no legal retention obligations apply.

6. Data Processing for Contracts

If you provide personal data to conclude or perform a contract with us, we process this data as necessary to fulfill our obligations (Art. 6(1)(b) GDPR).

You can request deletion of your customer account at any time by contacting us at the address above.

After a contract is fully completed or your account is deleted, your data will be blocked for further use and deleted after the required retention periods, unless you have given explicit consent for further use or we are legally allowed or required to keep your data.

7. Marketing and Newsletters

7.1 Email Newsletter Subscription

If you subscribe to our email newsletter, we will use your email address to send you information about our offers. Providing your name or other data is optional and only used for personalized communication.

We use a double opt-in procedure: You will only receive our newsletter if you confirm your subscription via a link sent to your email.

You can unsubscribe at any time via a link in the newsletter or by contacting us. After unsubscribing, your data will be deleted from our newsletter list unless you have given further consent or legal exceptions apply.

7.2 Newsletters for Existing Customers

If you provide us with your email address during a purchase or service, we may send you information about similar products or services (based on our legitimate interest, Art. 6(1)(f) GDPR).
You can object to this use at any time by contacting us.

7.3 Newsletter Delivery via MailChimp

We use MailChimp (The Rocket Science Group, LLC, Atlanta, USA) to deliver our newsletters. Your data may be processed on MailChimp’s servers in the USA. MailChimp is certified under the EU-US Data Privacy Framework and uses standard contractual clauses to safeguard your data.

MailChimp may collect data on whether you open our newsletter and which links you click. You can disable this analysis by unsubscribing from the newsletter.

Read more: MailChimp Privacy Policy

8. Social Media Plugins

8.1 Facebook (Shariff Solution)

Our website includes Facebook plugins as simple HTML links (“Shariff solution”) for data protection.
When you click a Facebook button, you are redirected to Facebook’s website. No data is shared with Facebook unless you actively click.

Facebook is certified under the EU-US Data Privacy Framework. Learn more: Facebook Privacy Policy

8.2 Twitter (Shariff Solution)

We use Twitter plugins in the same privacy-protecting way as above. When you click, you are redirected to Twitter.
Learn more: Twitter Privacy Policy

9. Online Marketing and Analytics

9.1 Facebook Pixel

We use Facebook Pixel to measure and improve the effectiveness of our Facebook advertising. This may involve tracking when you visit our website after seeing a Facebook ad. Data collected is anonymous to us, but may be used by Facebook for its own purposes (see Facebook Privacy Policy).

9.2 Google Ads Conversion Tracking

We use Google Ads and Google Ads Conversion Tracking to see how successful our advertising is. If you click on a Google ad and visit our site, a cookie is set to help us analyze user activity.
Google is certified under the EU-US Data Privacy Framework.

You can disable personalized ads in your browser or via Google’s Ad Settings.

10. Web Analytics

10.1 Google Analytics

We use Google Analytics (by Google Ireland Ltd.) to understand how our website is used and to improve it. Google Analytics uses cookies, and the information generated is usually transferred to servers in the USA, where IP addresses are anonymized (shortened) first.
You can prevent Google Analytics from collecting your data by installing this browser add-on: Google Opt-out

11. Other Tools

Google reCAPTCHA

We use Google reCAPTCHA to protect our website from spam and automated abuse. This may involve sending your IP address and other data to Google.

Read more: Google Privacy Policy

12. Your Rights

You have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR): Find out what data we process about you.

• Right to rectification (Art. 16 GDPR): Correct incorrect or incomplete data.

• Right to erasure (Art. 17 GDPR): Request deletion of your data under certain conditions.

• Right to restriction of processing (Art. 18 GDPR): Ask us to restrict processing in certain cases.

• Right to data portability (Art. 20 GDPR): Receive your data in a structured, machine-readable format.

• Right to withdraw consent (Art. 7(3) GDPR): Withdraw any consent you’ve given at any time.

• Right to object (Art. 21 GDPR): Object to processing based on legitimate interests, including direct marketing.

• Right to complain (Art. 77 GDPR): Lodge a complaint with a data protection authority.

You can exercise these rights by contacting us using the details above.

13. Right to Object to Direct Marketing

If we use your data for direct marketing, you can object to this at any time. We will stop using your data for marketing as soon as we receive your objection.

14. How Long We Keep Your Data

We only store your personal data as long as necessary for the purposes for which it was collected or as required by law.
Data collected based on your consent will be stored until you withdraw your consent.

Data required for contracts or legal obligations will be kept as long as necessary to meet these requirements.
When retention periods end, your data will be deleted unless you have agreed to further use or we are legally required or allowed to retain it.

15. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in the law or our practices.
The latest version will always be published on this page.

Last updated: July 202

​

​